How Are Nahdi Pharmacies in Saudi Arabia Performing? Leveraging Traffic and Customer Rating Data for Market Analysis

February 27, 2025
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The Growth of Nahdi Pharmacies in Saudi Arabia

Nahdi Medical Company is one of the largest pharmacy chains in Saudi Arabia, playing a vital role in healthcare accessibility across the country. As of 2025, Nahdi Medical Company operates approximately 983 chains in Saudi Arabia.

With a vast network of locations, Nahdi provides essential pharmaceutical products, healthcare services, and digital solutions to meet the growing demand for medical care. As Saudi Arabia’s population rises, the need for convenient and efficient pharmacy locations is more critical than ever.

Businesses, investors, and urban planners can leverage traffic and customer rating data to evaluate footfall trends, service efficiency, and overall customer satisfaction to understand Nahdi's performance.

In this article, we will analyze traffic patterns, customer reviews, and ratings to assess how Nahdi Pharmacies are performing across Saudi Arabia.

Analyzing Traffic Data of Nahdi Pharmacies in Saudi Arabia

Customer footfall is a crucial indicator of how well a pharmacy location is performing. High-traffic pharmacies are typically located in densely populated areas, near hospitals, or in commercial zones, while low-traffic locations may signal market saturation, accessibility issues, or gaps in demand. By analyzing traffic data, businesses can identify high-performing areas, improve underperforming locations, and refine expansion strategies.

Traffic Data Breakdown

  • Highly Visited – 204 locations experience consistently high foot traffic, indicating strong demand and a prime location. They are mostly located in the Makkah and Riyadh Regions, the Asir Region, and the Eastern Region.
  • Above Average Visitation – 562 locations maintain a steady customer flow, often found in growing neighborhoods, commercial zones, or near key transportation routes.
  • Average Visitation – 57 pharmacy locations receive moderate footfall, common in suburban areas or locations with higher competition. Some may benefit from targeted marketing or service enhancements.
  • Low Visitation (1 location) – With minimal customer traffic, this pharmacy might be in a less accessible or lower-demand area, highlighting a potential need for relocation, better visibility, or additional services.

This data-driven approach helps Nahdi enhance operations, improve accessibility, and plan future expansions strategically. By optimizing high-traffic locations and addressing underperforming sites, Nahdi continues to solidify its leadership in Saudi Arabia’s pharmacy sector.

Provinces in Saudi Arabia with High Traffic for Nahdi Pharmacies

Nahdi Pharmacies are strategically positioned in key provinces across Saudi Arabia, ensuring accessibility and convenience for customers. The following regions report the highest foot traffic, indicating strong demand and prime locations.

  • Makkah Region (71 high-traffic locations) – As one of the most populated and economically active provinces, Makkah's dense urban centers, religious tourism, and commercial districts contribute to high customer footfall.
  • Riyadh Region (47 high-traffic locations) – The capital city and business hub of Saudi Arabia, Riyadh benefits from a growing population, corporate presence, and strong healthcare demand.
  • ‘Asir Region (28 high-traffic locations) – This region sees significant traffic due to urban expansion, a strong local economy, and key retail developments.
  • Eastern Region (24 high-traffic locations) – With major cities like Dammam and Al Khobar, this area thrives on industrial and residential growth, making pharmacies essential services.
  • Al Madinah Region (8 high-traffic locations) – As a religious and cultural center, Medina experiences steady demand from both residents and visitors.
  • Jazan Region (8 high-traffic locations) – The region's growing infrastructure and trade activity contribute to increased pharmacy visits.

Rating Data of Nahdi Pharmacies in Saudi Arabia

Customer ratings play a crucial role in evaluating the performance and reputation of Nahdi Pharmacies across Saudi Arabia. Based on the xMap Saudi Arabia Healthcare dataset, the ratings can be grouped into high, mid, and low categories, providing insights into customer satisfaction and areas for improvement.

High Ratings (4.0 – 5.0)

Nahdi Pharmacies with high ratings demonstrate excellent service, product availability, and overall customer satisfaction. A significant number of locations (500+) fall within this category, showing a strong brand reputation. Locations rated 5.0, 4.9, and 4.8 are particularly noteworthy, reflecting superior customer experiences. The majority of highly rated pharmacies are concentrated in major cities, where demand and service expectations are higher.

Mid Ratings (3.0 – 3.9)

Pharmacies with mid-range ratings provide adequate service but may face minor operational challenges such as longer wait times, stock shortages, or inconsistent customer experiences. Locations in this range (400+) indicate opportunities for Nahdi to enhance service efficiency, improve inventory management, and refine customer engagement strategies. Proactive efforts in these areas can elevate these locations into the high-rating bracket.

Low Ratings (1.0 – 2.9)

Low-rated locations reflect customer dissatisfaction, operational inefficiencies, or service gaps. With 40+ locations in this category, issues may stem from poor customer service, unavailability of essential medications, or long wait times. These stores require urgent intervention, such as staff training, operational improvements, and localized customer engagement strategies, to rebuild trust and improve their ratings.

By analyzing this data, Nahdi can prioritize improvements, optimize pharmacy operations, and enhance customer satisfaction across its network in Saudi Arabia.

Review Data of Nahdi Pharmacies in Saudi Arabia

Beyond numerical ratings, customer reviews offer qualitative insights into common trends and recurring issues.

From our dataset, there are no Nahdi pharmacies with up to 1,000 reviews. The highest volume of reviews received by Nahdi pharmacy is 273. This pharmacy with the highest review is found in the Riyadh Region and has a 4-star rating highlighting its outstanding performance.

Operational Status: Nahdi Pharmacies Facing Closures

Understanding pharmacy closures is essential for evaluating market trends and business performance. Nahdi Pharmacies has experienced both temporary and permanent closures, which may indicate shifting consumer demand, operational challenges, or strategic restructuring.

  • Temporarily Closed (4 locations): These pharmacies are likely undergoing renovations, supply chain adjustments, or short-term operational pauses. Temporary closures suggest a plan for reopening, often in response to market demand or logistical improvements.
  • Permanently Closed (47 locations): Permanent closures can result from low foot traffic, declining sales, regulatory changes, or shifts in Nahdi’s business strategy. These closures provide insights into which locations failed to meet performance benchmarks or were outcompeted by other pharmacies.

Tracking closures helps Nahdi optimize its retail footprint, ensuring that resources are allocated to high-performing locations while identifying areas where adjustments are needed.

Market Insights: How Nahdi Can Optimize Its Business Strategy

With detailed geospatial data, customer ratings, and footfall analysis, Nahdi can take the following steps to enhance its performance and expand strategically:

  • Identify High-Performing Areas – Invest more in high-traffic, high-rating locations by introducing new services, expanded inventory, and digital enhancements.
  • Improve Low-Rated Locations – Address customer complaints, improve service speed, and ensure better stock management in underperforming pharmacies.
  • Expand in Untapped Markets – Use geospatial analysis to find underserved areas where there is demand for more pharmacies and healthcare services.

Conclusion

For businesses and investors in the healthcare and retail sectors, geospatial analytics and AI-powered site selection tools can help navigate the evolving pharmacy market and identify growth opportunities in Saudi Arabia.

Our USA healthcare dataset and data solutions can simplify data-driven decision-making and site evaluation. Contact xMap to learn about our datasets across countries.

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