As one of the largest fuel retail chains in the country, Aldrees Petroleum and Transport Services plays a pivotal role in meeting the energy demands of millions of customers. With over 859 gas stations spread across Saudi Arabia’s provinces, Aldrees has established itself as a trusted brand in the Saudi market.

However, in a competitive and rapidly evolving industry, maintaining high performance is critical. Customer feedback, traffic data, and ratings are invaluable tools for analyzing how Aldrees gas stations are performing. By leveraging geospatial data, generative AI, and customer insights, Aldrees can identify strengths, address weaknesses, and optimize its operations to stay ahead of the competition.

This article uses traffic flow, rating, and review data to show the performance of Aldrees Petroleum and Transport Services in Saudi Arabia.

Analyzing Traffic Data of Aldrees Gas Stations in Saudi Arabia

Traffic data is a cornerstone of performance evaluation for Aldrees gas stations in Saudi Arabia. By understanding visitation patterns, Aldrees and other gas stations in Saudi Arabia can optimize operations, improve customer experiences, and identify growth opportunities. The data reveals major categories of traffic at Aldrees locations: above-average visitation, average visitation, and highly visited. Here’s a detailed breakdown using our Saudi Arabia gas station dataset:

Above Average Visitation (463 Locations)

With 463 locations experiencing above-average visitation, these gas stations are among the top performers in Aldrees’ network. These stations are typically located in Riyadh, Eastern Region, Makkah, Al Madinah, 'Asir, and Al-Qassim Regions. The above-average footfall and vehicle traffic indicate strong customer demand and effective site selection.

Average Visitation (12 Locations)

Only 12 locations fall into the average visitation category, indicating consistent but moderate customer traffic. These stations are often situated in suburban areas or smaller towns where population density and vehicle traffic are lower compared to urban centers.

Highly Visited (112 Locations)

The 112 highly visited locations represent the cream of Aldrees’ network, with exceptional customer traffic and performance. These stations are often flagship locations that serve as benchmarks for the company’s success.

No Traffic Data Available (272 Locations)

A significant portion of Aldrees’ network—272 locations—lacks available traffic data. This could be due to technical limitations, remote locations, or newly opened stations that have not yet been fully integrated into the data collection system.

Leveraging Traffic Data for Strategic Decision-Making

The analysis of traffic data is not just about understanding current performance—it’s about driving future growth. Aldrees uses this data to:

1. Optimize Site Selection

By identifying high-traffic areas and underserved markets, Aldrees and other gas station businesses can make informed decisions about where to open new gas stations. This ensures that new locations are positioned for success from day one.

2. Enhance Customer Experiences

Understanding traffic patterns allows Aldrees to tailor its services to meet customer needs. For example, stations with high visitation during peak hours may benefit from additional staff or express service lanes.

3. Drive Marketing Strategies

By analyzing visitation trends, Aldrees can design targeted marketing campaigns that resonate with specific customer segments. For example, promotions for highway travelers may differ from those aimed at urban commuters.

Rating Data of Aldrees Gas Stations in Saudi Arabia

Customer ratings are a powerful tool for evaluating the performance of Aldrees gas stations across Saudi Arabia. By analyzing these ratings, Aldrees and other gas station businesses can identify trends, measure customer satisfaction, and implement targeted improvements. Below, we break down the ratings data into three categories: Highly Rated Locations (4.0+), Mid-Tier Ratings (3.0–3.9), and Low-Rated Locations (Below 3.0). This segmentation provides a clear picture of how Aldrees gas stations are performing and where there is room for improvement.

Highly Rated Locations (4.0+)

With 375 locations earning ratings of 4.0 and above, highly rated Aldrees gas stations are a testament to the company’s commitment to excellence. These stations excel in customer service, facility maintenance, and operational efficiency. Many of these high-performing stations are located in Riyadh, Eastern Region, Makkah, Al Madinah, Al-Qassim, 'Asir, and Tabuk regions.

Mid-Tier Ratings (3.0–3.9)

The 430 locations in the mid-tier category represent a significant opportunity for improvement. While these stations meet basic customer expectations, they often fall short in areas like service speed, facility upkeep, and the availability of additional amenities. By addressing these issues through staff training, infrastructure upgrades, and targeted investments, Aldrees can elevate these stations into the highly rated category, enhancing overall customer satisfaction and revenue.

Low-Rated Locations (Below 3.0)

The 33 low-rated locations require immediate attention to address critical issues such as poor maintenance, long wait times, and unfriendly staff. By addressing these challenges, Aldrees can improve customer experiences, rebuild trust, and ensure that all stations meet the high standards expected of the brand.

Distribution with 5-Star Rated Aldrees Gas Stations

Aldrees gas stations with 5-star ratings represent the pinnacle of customer satisfaction and operational excellence. These locations are spread across various regions in Saudi Arabia, reflecting the company’s commitment to delivering exceptional service nationwide. Below is a breakdown of the distribution of 5-star rated Aldrees gas stations by region:

Customer Review Data of Aldrees Gas Stations in Saudi Arabia

While ratings provide a quantitative measure of performance, customer reviews offer qualitative insights into the strengths and weaknesses of Aldrees gas stations. Analyzing reviews helps the company understand customer preferences, pain points, and expectations.

From our dataset, we’ve discovered Aldrees gas stations in Saudi Arabia have a large review volume. The highest volume of reviews received by a single Aldrees gas station is 9,298.

There are 63 Aldrees gas stations with reviews equal to or greater than 1,000. They are located in Makkah, Riyadh, Eastern, Al-Qassim, Al Madinah, and 'Asir Regions only.

Conclusion

Aldrees gas stations in Saudi Arabia are performing strongly, thanks to the company’s commitment to quality service and data-driven decision-making. By analyzing traffic data, customer ratings, and reviews, Aldrees gains valuable insights into its performance and identifies opportunities for improvement. The integration of geospatial data and generative AI further enhances the company’s ability to optimize operations and deliver exceptional customer experiences.

For businesses in the fuel retail industry, Aldrees’ approach offers a blueprint for success. By leveraging customer feedback and advanced analytics, companies can stay competitive, drive growth, and build lasting customer loyalty.

Our Saudi Arabia gas station dataset and solutions can simplify market analysis and site selection. Contact xMap to learn how our datasets across countries.