How Are ARCO Gas Stations in the U.S.A. Performing? Using Rating, Pricing, and Review Data for Performance Evaluation

February 7, 2025
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How Many ARCO Gas Stations Are in the U.S.A.?

ARCO is a well-known name in the U.S.A. fuel industry, recognized for its affordable, high-quality gasoline and extensive network of gas stations. There are over 1,800 ARCO gas stations with a strong presence in states like California, Washington, and Nevada.

However, in a competitive fuel market dominated by giants like Shell, ExxonMobil, and Chevron, ARCO’s performance hinges on several key factors:

  • Traffic patterns and accessibility
  • Pricing strategy and affordability
  • Customer satisfaction (ratings and reviews)

By leveraging AI-driven geospatial analysis, businesses can evaluate ARCO’s market strengths, customer behavior, and areas for improvement.

This article explores how traffic flow, pricing, and customer feedback shape ARCO’s performance across the U.S.A.

Rating Data of ARCO Gas Stations in the U.S.A.

Customer ratings offer a quantifiable measure of ARCO’s performance, reflecting customer satisfaction across different locations. By analyzing the available rating data, we can identify trends, strengths, and areas for improvement. Below is the distribution of ARCO gas station rating

Highly Rated Locations (4.0+)

  • 1,132 ARCO stations have ratings above 4.0, indicating a strong customer base satisfied with pricing, convenience, and service.
  • The most common ratings in this category are 4.1 (357 stations), 4.0 (344 stations), and 4.2 (238 stations).
  • A smaller number of ARCO locations even achieve ratings as high as 4.9 (1 station) and 5.0 (31 stations), likely due to excellent service and well-maintained facilities.

Mid-Tier Ratings (3.0–3.9)

  • 520 ARCO locations fall into this range, indicating a mix of positive and negative experiences among customers.
  • The majority of mid-tier ratings are clustered around 3.9 (221 stations) and 3.8 (122 stations), suggesting these locations may perform well in affordability but have room for improvement in cleanliness, service speed, or amenities.

Low-Rated Locations (Below 3.0)

  • 42 ARCO stations have ratings below 3.0, indicating persistent customer dissatisfaction.
  • The lowest ratings include 1.0 (14 stations), 2.3–2.8 (several stations), and even 1.6–1.8 (individual stations).
  • Common complaints at these locations likely include poor maintenance, long wait times, and lack of amenities.

Key Insights from ARCO’s Customer Ratings

  1. The majority of ARCO locations have favorable ratings (4.0+), indicating strong customer trust and satisfaction.
  2. Mid-tier stations (3.0–3.9) make up a significant portion of the dataset, signaling areas for improvement in service consistency and facility upgrades.
  3. Low-rated stations (below 3.0) are a small fraction but represent potential reputational risks if persistent service issues are not addressed.

States with Highly Rated ARCO Gas Station Locations

ARCO gas stations with top customer ratings (4.5 to 5 stars) are distributed across multiple states, indicating where ARCO excels in service, amenities, and overall customer satisfaction. These locations set a benchmark for high-performing gas stations and can serve as models for expanding best practices across the network.

The table below highlights the states with the most ARCO locations rated 4.5 stars or higher, showcasing where the brand excels in customer satisfaction and service quality.

State Number of Highly Rated Locations (4.5 - 5 Stars)
California 16
North Dakota 12
Minnesota 11
Texas 3
Florida 3
Arizona 3
Washington 2
New York 2
Illinois 2
Ohio 2
Indiana 2
North Carolina 2
Kentucky 2
Alabama 1
Massachusetts 1
Kansas 1
Louisiana 1

By leveraging AI-driven geospatial analysis, ARCO can identify commonalities among these highly rated stations—such as service quality, location characteristics, and pricing models—to replicate success across more locations nationwide.

Pricing Data: How Affordable Are ARCO Gas Stations?

ARCO has built its reputation on offering affordable fuel, making it a popular choice among budget-conscious drivers. Compared to competitors like Shell, Chevron, and ExxonMobil, ARCO stations are typically recognized as inexpensive or moderately expensive.

Based on data analysis of ARCO stations from our U.S.A. gas station dataset:

  • Most ARCO stations fall into the "Inexpensive" or "Moderately Expensive" category.
  • The brand generally undercuts major competitors by a few cents per gallon, particularly in urban and suburban areas.
  • Some locations, particularly Ohio, Pennsylvania, and Washington, have moderately expensive fuel prices, but they still tend to be more affordable than premium brands.

Customer Reviews Data

Customer reviews provide qualitative insights into what ARCO does well—and where it falls short. By analyzing the review volume, we’ve discovered there are no ARCO gas stations with up to 1,000 reviews from customers, meaning customer engagement and feedback are low. The highest volume of reviews received by an ARCO gas station is 256 reviews. It is found in Arizona and is highly rated.

Using AI for Traffic-Based Site Selection

AI-powered geospatial tools analyze real-time traffic patterns to:

  • Identify high-demand locations for new ARCO stations.
  • Optimize pricing strategies based on traffic flow.
  • Enhance station layouts to reduce congestion during peak hours.

By leveraging predictive analytics, ARCO can make data-driven expansion decisions to maximize revenue and improve customer convenience.

Conclusion

ARCO’s success depends on strategic site selection, affordable pricing, and customer experience improvements. With AI-powered insights, gas station businesses can:

  • Optimize their station network for maximum profitability.
  • Maintain their reputation as affordable fuel providers.
  • Enhance customer satisfaction through improved services and amenities.

For businesses analyzing gas station performance and site selection, AI-driven geospatial insights offer a data-driven approach to maximizing success in the fuel industry.

Our U.S.A. gas station dataset and AI solutions can simplify data-driven decision-making and site selection. Contact xMap to learn how our datasets across countries.

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