How Are Genoa Healthcare Locations in the United States Performing? Insights From Traffic and Rating Data

January 23, 2025
10 mins read
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Genoa Healthcare is a pharmacy provider dedicated to serving individuals with behavioral health and complex health conditions. It’s usually integrated within community mental health centers and operates a unique model that caters to underserved populations across the U.S.A.

In this article, we’ll look into key performance indicators such as traffic data, customer ratings, and reviews to evaluate how Genoa Healthcare locations are performing in the U.S.A. These insights are crucial for understanding trends, optimizing location performance, and identifying opportunities for improvement.

Traffic Data of Genoa Healthcare Locations in the U.S.A.

Traffic data provides a window into the operational success of Genoa Healthcare locations. By understanding customer footfall and accessibility, we can evaluate how well these locations are serving their communities. Here’s a breakdown of Genoa Healthcare’s performance based on traffic data:

Highly Visited Locations

A total of 24 locations have high visitations from customers, indicating strong patient demand and robust engagement. These locations often benefit from strategic placement near high-traffic community health centers or urban areas, making them easily accessible for patients.

Above-Average Visitation

Around 65 locations report above-average foot traffic, suggesting consistent engagement and solid integration into the local healthcare ecosystem. These sites may leverage their proximity to key population centers and effective marketing strategies to attract more patients.

No Traffic Data Recorded

For 661 locations, traffic data is currently unavailable. While this represents a significant portion of Genoa Healthcare’s footprint, filling this data gap presents an opportunity to better understand these sites’ potential and improve operational decisions.

Leveraging AI for Traffic Analysis

Advanced tools like Polygon AI can provide deeper insights by analyzing patterns and identifying areas for improvement. AI-powered solutions can help Genoa Healthcare and other healthcare businesses track foot traffic trends, optimize location accessibility, and tailor services to meet community needs more effectively.

By focusing on traffic data, Genoa Healthcare can ensure its locations are both accessible and aligned with patient demands, paving the way for continued success.

Rating Data of Genoa Healthcare Locations in the U.S.A.

Ratings provide a snapshot of how patients perceive Genoa Healthcare’s services, from the quality of care to overall experience. Analyzing customer feedback helps identify strengths and areas for improvement across its locations. Here’s how Genoa Healthcare performs based on available ratings:

Excellent Ratings (4.5–5)

A significant 329 locations (including 214 rated 5) fall into this top-tier category, showcasing exceptional customer satisfaction. These top-rated facilities are mostly found in

Above Average Ratings (4.0–4.4)

Approximately 139 locations hold ratings between 4.0 and 4.4, indicating strong but slightly less consistent customer experiences. Factors such as localized service differences or varying community needs might contribute to this range.

Average Ratings (3.0–3.9)

A total of 125 locations receive ratings in this range. While these locations meet patients’ expectations, there is room for improvement to elevate satisfaction and move them into the higher brackets.

Below Average Ratings (1.0–2.9)

99 locations fall into this category, with scores ranging from 1.0 to 2.9. These locations likely face challenges such as operational inefficiencies, accessibility issues, or unmet patient needs. They represent opportunities for Genoa Healthcare to refine its offerings and enhance patient satisfaction.

Ratings are unavailable for over 146 Genoa Healthcare locations. Collecting and analyzing this missing data is critical to gaining a complete picture of patient feedback.

For detailed insight into the ratings and reviews of Genoa Healthcare Locations in the U.S.A., check out our USA healthcare dataset.

Technology-Driven Insights: The Role of AI in Enhancing Genoa Healthcare’s Performance

AI tools like Polygon AI can transform how Genoa Healthcare analyzes performance data. Here’s how:

  • Traffic Optimization: By identifying high-performing locations and underutilized sites, AI can guide expansion strategies and resource allocation.
  • Customer Sentiment Analysis: AI-powered sentiment analysis tools can mine reviews and ratings, offering real-time insights into patient satisfaction.
  • Predictive Analytics: With data-driven predictions, Genoa Healthcare can anticipate demand shifts and proactively address challenges.

Conclusion

As the healthcare industry continues to evolve, embracing advanced analytics and AI tools will be key to staying competitive and delivering exceptional service.

Our USA healthcare dataset and AI solutions can simplify data-driven decision-making and site selection. Contact xMap to learn how our datasets across countries and industries and our geospatial data platform can simplify decision-making.

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