How Is Starbucks Performing in England? Insights for Data-Driven Decision Making

March 4, 2025
08 mins read
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Starbucks is one of the most recognizable coffee brands in the world and also has a strong presence in England. As consumer preferences evolve and competition in the coffee shop industry intensifies, understanding how Starbucks is performing becomes essential for business owners, investors, and urban planners. By analyzing foot traffic, customer ratings, and reviews, businesses can gain key insights into market demand, customer satisfaction, and potential areas for expansion.

In this article, we’ll explore how Starbucks is performing in England using data-driven insights. We’ll analyze foot traffic trends, customer ratings, and reviews to understand consumer behavior and Starbucks’ market position.

Traffic Data of Starbucks in England

Foot traffic is a key indicator of Starbucks' success in England, reflecting consumer demand and store performance. By analyzing visitation levels, we can identify high-performing locations and areas that may require strategic adjustments.

  • Highly Visited Locations: 38 Starbucks stores experience consistently high customer footfall, often located in Central, Northgate, Abbey, Queen's Park, and Nonsuch districts. The steady influx of customers in these areas suggests strong brand loyalty and optimal site selection.
  • Above-Average Visitation: 786 Starbucks locations fall into this category, indicating a well-distributed network of stores that attract steady traffic. These stores are typically found in busy urban areas, university towns, and key commercial zones.
  • Average Visitation: 24 locations receive moderate foot traffic, often situated in suburban neighborhoods or smaller towns. While they maintain a consistent customer base, they may not experience the same peak-hour surges as highly visited locations. Understanding factors like accessibility, competition, and local demographics can help optimize performance in these areas.

By leveraging data on foot traffic trends, Starbucks can refine its expansion strategy, enhance customer experience, and maximize profitability across its store network in England.

Rating Data of Starbucks in England

Customer ratings offer valuable insights into how well Starbucks stores in England are meeting customer expectations. Based on the available data, we can categorize the ratings into three groups: high ratings, mid ratings, and low ratings.

High Ratings (4.5 – 5.0 stars)

Stores in this category receive the most positive feedback, reflecting excellent service, high-quality products, and strong customer satisfaction. With ratings like 5.0 (3 stores), 4.7 (1 store), 4.5 (2 stores), 4.2 (1 store), and 4.1 (4 stores), these locations are likely well-managed, offering a great ambiance and efficient service. Food and beverage businesses should leverage the success of these stores as a benchmark for improving performance in lower-rated locations.

Mid Ratings (3.0 – 4.4 stars)

Most Starbucks locations in England fall into the mid-range category, with ratings such as 4.0 (1 store), 3.9 (3 stores), 3.8 (2 stores), 3.6 (2 stores), 3.3 (3 stores), and 3.2 (1 store). These ratings indicate an overall satisfactory experience but suggest room for improvement. While these locations maintain a steady customer base, Starbucks could enhance training and operational efficiency to boost customer satisfaction and move these stores into the high-rating category.

Low Ratings (1.0 – 2.9 stars)

Stores with low ratings, including 2.8 (1 store), 2.6 (2 stores), 2.5 (1 store), and 2.4 (1 store), face challenges such as slow service, poor product consistency, or unfavorable locations. Identifying the underlying issues at these locations is crucial for improving their performance. Starbucks can address these concerns by increasing staff efficiency, ensuring product consistency, and enhancing the overall customer experience.

By analyzing customer ratings, businesses can pinpoint strengths and weaknesses across different business locations, helping businesses refine their service strategy and optimize their store network in England.

Pricing Data of Starbucks in England

Pricing plays a crucial role in customer decisions and overall brand perception. In England, Starbucks is primarily categorized as moderately expensive, with most locations falling within this range. However, some stores do not have publicly available pricing data.

  • Moderately Expensive
  • 1,029 Starbucks locations in England fall under this pricing category. This means that while Starbucks is not the most budget-friendly coffee option, it is still accessible to a broad audience.
  • No Pricing Data Available
  • 43 Starbucks stores in England do not have publicly listed pricing data. This could be due to recent openings, temporary closures, or variations in menu offerings at specific locations.

Understanding pricing trends helps Starbucks refine its pricing strategy, ensuring competitive positioning while maintaining profitability across different locations in England.

Review Data of Starbucks in England

Customer reviews provide valuable insights into Starbucks’ performance across England. With an extensive customer engagement system in place, Starbucks locations in England have collectively received more than 2,000 reviews, reflecting high customer interaction and feedback activity.

High-Volume Review Locations

  • The Starbucks in Stratford and New Town holds the highest number of reviews, with 2,490 customer reviews, indicating strong customer engagement in this district.
  • Around 34 Starbucks locations in England have received more than 1,000 reviews, highlighting a significant volume of customer feedback in key areas.

Districts with High Review Volume

Several districts across England have Starbucks locations with a high number of customer reviews, indicating strong foot traffic and customer interaction:

  • Highly reviewed districts: South, Heathrow Villages, Wigmore, Davyhulme East (each with multiple highly reviewed Starbucks).
  • Other notable districts: Queen's Park, Lovelace, Langley Green, Stratford and New Town, St Pancras and Somers Town, Wakefield Rural, and several others.

High review volumes typically indicate active customer engagement, high footfall, and strong brand visibility, making these districts key areas for business growth and expansion strategies.

Conclusion

For investors, business owners, and urban planners, these insights highlight the importance of data-driven decision-making in retail and real estate. Whether it's choosing the right store location or improving customer satisfaction, businesses that harness the power of analytics will have a competitive edge in the evolving market.

Explore xMap’s solutions today! Contact xMap to make inquiries about our datasets across countries and industries.

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